Privacy Notice

Effective date: May 21, 2025

1. 1. Our Commitment to Your Privacy

   At playnode.it.com, protecting your personal information is a top priority. This notice explains what data we collect, how we use it, and the measures we take to keep it secure.

2. 2. Types of Data We Collect

   To provide and improve our services, we may collect:

   • Account Information: your username, email address, date of birth, and gaming preferences.
   • Order Details: transaction records, license keys, purchase dates, and encrypted payment information.
   • Device Information: device model, operating system, browser type, IP address, and session duration.
   • Usage Data: in-game behavior, achievements, forum posts, and support requests.
   • Cookies & Tracking Data: preferences stored through cookies and local storage for a personalized experience.
3. 3. How We Use Your Data

   We process your information to:

   • Improve Performance: speed up load times and streamline navigation.
   • Personalise Recommendations: suggest games and offers tailored to your interests.
   • Protect Your Account: detect unauthorized access and reduce fraud risk.
   • Deliver Support: assist you quickly by reviewing your account and purchase history.
   • Send Marketing Updates: provide relevant news and promotions, with the option to opt out at any time.
4. 4. Security Practices

   We employ robust security measures, including:

   • Encryption: SSL/TLS for data in transit and AES-256 for information at rest.
   • Access Controls: strict permissions ensure only authorized staff can view personal data.
   • Regular Testing: periodic security assessments and penetration tests to identify and fix vulnerabilities.
   • Incident Response: a dedicated team monitors and addresses security events around the clock.
5. 5. Data Sharing and Disclosure

   We will never sell your personal data. We only share it with:

   • Service Providers: hosting, payment processors, and email services bound by confidentiality agreements.
   • Affiliates: to keep information consistent across our network.
   • Legal Authorities: when required by law or to protect our rights and users.

   All recipients must use your data solely for the purposes outlined in their agreements with us.

6. 6. Your Privacy Rights

   Depending on applicable laws, you may have the right to:

   • Access: request a copy of the personal data we hold about you.
   • Correct: update or amend inaccurate information.
   • Delete: ask for your data to be removed, subject to legal requirements.
   • Restrict: limit certain data processing activities, such as marketing.
   • Portability: receive your data in a standard, machine-readable format.

   To exercise any of these rights, contact us at [email protected] or through your account settings.

7. 7. International Data Transfers

   Your information may be stored or processed outside the UK. We ensure appropriate safeguards—such as standard contractual clauses and GDPR compliance—are in place to protect your data.

8. 8. Children’s Privacy

   We do not knowingly collect information from children under 13. If we learn that we have inadvertently gathered data from a minor without parental consent, we will delete it promptly.

9. 9. Updates to This Policy

   We may revise this Privacy Notice as needed. Any significant changes will be posted here with an updated effective date and, if required, communicated via email.

10. 10. How to Contact Us

    If you have questions or wish to submit a privacy request, please contact us:

    Email: [email protected]
    Address: The Bridges, Newmarket St, Sunderland SR1 1SP